[1]
A. Ghunu, C. Sasmito, and F. Selandia, “EFEKTIVITAS PELAYANAN PRIMA DALAM MENINGKATKAN KUALITAS PELAYANAN PUBLIK DI TINGKAT KELURAHAN: The Effectiveness of Service Excellence in Enhancing Public Service Quality at the Local Government Level”, JADMENT, vol. 3, no. 1, pp. 460–467, Apr. 2026.