Julkarnain, Fery, Firman Firdausi, and Ignatius Adiwidjaja. “ANALISIS ANALISIS SURVEY KEPUASAN MASYARAKAT TERHADAP KUALITAS PELAYANAN PUBLIK DI KANTOR KECAMATAN BUMIAJI KOTA BATU: Analysis of the Public Satisfaction Survey on the Quality of Public Services at the Bumiaji District Office Batu City”. JADMENT: Journal of Administration and Development 3, no. 2 (July 20, 2026): 569–576. Accessed July 24, 2026. https://jadment.forindpress.com/index.php/jadment/article/view/77.